Shipping policy

Order Processing
All orders are processed within 2-5 business days. Once your order is prepared, you will receive a confirmation email with tracking information.

During product launches or high-volume periods, processing times may be slightly extended.

Shipping Rates & Delivery
Shipping rates are calculated at checkout based on your location and selected delivery method.

Delivery timelines are estimates and not guaranteed.

Tracking Your Order
Once your order has shipped, you will receive a tracking number via email. Please allow up to 24 hours for tracking updates to appear.

Shipping Responsibility
Obsidian Editions is not responsible for delays, lost, or damaged packages once they have been handed off to the shipping carrier.

If your package is delayed, lost, or marked as delivered but not received, please contact the shipping carrier directly to file a claim.

Incorrect Shipping Information
Please ensure all shipping details are correct at checkout. Obsidian Editions is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.